Our service department
At Shoreline Ebikes we are equipped and certified to handle the most complex of repairs. Our mission is for our customers to enjoy their bicycles at optimal conditions and increase the benefit of their investment in electric mobility. As a full service shop, we take pride on working on both, electric and non-electric bicycles.
What electric bike systems do we service
Electric bicycle systems are very complex and different drive systems require tools and software that are unique and optimized for each brand and specific bike model. For this reason, we can only service electric bicycle systems that we carry in our store. The electric bicycle industry is constantly evolving and unfortunately there are multiple products sold in the market (even at premium prices) that do not meet our quality, safety and design controls. We have gone through a great amount of research and trouble-shooting to select the brands using the best drive systems currently available in the market and ensure our customers can enjoy their bicycles for years to come.
If you have any questions please contact us directly at (941) 259-8350.
If you have any questions please contact us directly at (941) 259-8350.
Service Memberships & pricing
All bike purchases at Shoreline Ebikes come with a complete service schedule and complementary tune-up for the first year of original ownership. We recommend you bring the your bike for a tune-up within the first 150 to 300 miles of ownership.
In addition we offer two extended service memberships (Eco and Turbo) to all of our customer that can be purchased up to 30 days after the purchase of bike. We highly recommend adding a service membership to your bike purchase since it will be significantly cheaper to keep your bike in optimal working condition over the long run. The cost of a la carte maintenance is significantly more expensive on a yearly basis than our service memberships.
In addition we offer two extended service memberships (Eco and Turbo) to all of our customer that can be purchased up to 30 days after the purchase of bike. We highly recommend adding a service membership to your bike purchase since it will be significantly cheaper to keep your bike in optimal working condition over the long run. The cost of a la carte maintenance is significantly more expensive on a yearly basis than our service memberships.
Service* |
ECO Membership $120 / Year |
TURBO Membership $220 / Year |
Rider Type |
Casual |
Daily, Weekly, Commuter |
Road Side Assistance (up to 30 miles from our shop location) |
Included |
Included |
10% Discount on Parts & Accessories |
Not Included |
Included |
Complementary Flat Tire Repair |
Included |
Included |
Unlimited Tune-Ups and Adjustments |
Included |
Included |
Turbo Comprehensive Service |
Not Included |
1 Included / Year |
Suspension Work (50% Discount) |
Not Included |
Included |
Free Brake Pad Installation and Maintenance |
Not Included |
Included |
Loaner Bike for Duration of Repair |
Included at Discounted Rental Rate |
Included |
*Contact us for a complete list of benefits for each membership as well as for excluded and included services. Please note, parts are not included as part of these memberships.
Non Membership and labor pricing
Our pricing structure is transparent to all our customers. You can expect the upmost trust when servicing your bike with us. You will not be charged for any of our services or parts before prior notification from our team and us receiving your acceptance.
Labor Rate
$65/hr
Electric Bike Diagnostic Minimum
$50 - Labor rate of $65/hr will be charge thereafter
Eco Tune-up and Adjustments (Free for Membership Members)
Billed at labor rate plus parts and materials
Turbo Tune-up* (1 free / year included with Turbo membership)
$120 for Non-Electric Bikes
$200 for Electric Bikes
$250 For Electric Cargo Bikes
*Parts are not included and if needed will be billed separately
Other Services
Billed at labor rate plus parts and materials
$65/hr
Electric Bike Diagnostic Minimum
$50 - Labor rate of $65/hr will be charge thereafter
Eco Tune-up and Adjustments (Free for Membership Members)
Billed at labor rate plus parts and materials
Turbo Tune-up* (1 free / year included with Turbo membership)
$120 for Non-Electric Bikes
$200 for Electric Bikes
$250 For Electric Cargo Bikes
*Parts are not included and if needed will be billed separately
Other Services
Billed at labor rate plus parts and materials
